Inside Sales/Customer Coordinator

Roof Curb Systems, a leader in providing Roof Penetration Systems for the Pre-Engineered Metal Building & HVAC industry, has an immediate opening for a Inside Sales/Customer Coordinator at our facility located in Trenton, GA. This position is to be filled by a highly motivated, energetic individual with preferred knowledge in Estimating and Sales that can go from entry-level to game changer quickly.

Job Responsibility:
Analyze customer supplied information to provide appropriate written estimates, drawings, installation instructions and proposals to customers. Utilize knowledge to determine what customers need or want and create a solution to ensure a smooth sales process. Take calls from customer field represents and subcontractors to answer product questions, troubleshoot and resolve issues. Assemble details and job costing using a standardized format within our network for RCS Fabrication to build orders. Use communication skills to develop relationships with customers through referrals, prospecting and cold calling to generate new business. Utilize ACT! customer resource management program to contact existing customers without recent activity to gain knowledge on the industry and customer decision-making to determine needs of the organization. Although the position above has been explained in relation to its preferred embodiment, it is to be understood that the job has many functions pertaining to customer service and internal sales requiring the candidate to be adaptable to technology and process improvements within the organization.

Required Skills:
• Basic computer skills; proficiency in navigating Windows OS, uploading documents, searching files, etc.
• Proficient in Microsoft Office Applications: Word, Excel, Powerpoint
• Experienced communicator with phone, email and writing skills
• Desire for continuing education and professional development

Preferred Experience:
• Basic drafting ability
• Ability to read technical drawings and blueprints
• Face-to-face customer exposure in demanding environment
• Problem solving experience relating to customer situations
• Estimating experience related to construction components
• Customer Relationship Management software user experience

Excellent benefits package available including medical, paid vacation and holidays, bonus, profit sharing and 401k matching program. For consideration, e-mail your resume and salary history to: Relocation not covered.